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Merchandise &
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A Platform That Works

Retail chains have unique requirements. They operate warehouses and stores in multiple locations and are critically reliant on connectivity. They demand 100% up time for servers and networks, along with consistently high speed. Processes that may be standard in the non-retail world, such as batch jobs and manual back-ups, will not pass muster in a fast-moving retail chain environment.

That’s why Retail Directions’ platform is different.

Mission-critical redundancy

Distributed data management is one of our platform’s key strengths. Its message queuing mechanism ensures uninterrupted store operation even when communications are interrupted or the head office database is unavailable. Delayed transactions are forwarded to Head Office when the infrastructure is up again, automatically restoring the entire system to real-time operations.

Built for retail

Our platform has been developed specifically for retail, so it can be implemented without business blueprinting or extensive software configurations. In the key areas of your business, Retail Directions natively supports alternative rules for retail business processes, which makes it easy to reconfigure for your needs. This flexible approach allows for rapid implementation and easy changes when business requirements evolve. It also dramatically reduces risks associated with deploying an enterprise-level system.

Market proven

Your business will run on a proven platform with retail-specific architecture that can be easily scaled up. Retail Directions’ platform currently runs multi-brand retail enterprises ranging from small businesses to over 1,500 stores on a single network, including customers with more than 50 registers in a single store.

Growth enabler

The Retail Directions platform provides unique scalability for retailers. It can support a mix of retail brands on a single site, running multiple countries under different tax regimes, using a range of currencies and languages, managing thousands of stores with hundreds of thousands of SKUs – all against a single, shared database.

Omni-channel Retail Icon Omni-channel Retail Icon
Logistics
Customer Centricity Icon Customer Centricity Icon
Merchandise &
Inventory
Merchandise Management Icon Merchandise Management Icon
Selling
Retail Logistics Icon Retail Logistics Icon
Promotions &
Loyalty
Single Source of Truth Icon Single Source of Truth Icon
Analytics