Navigating the new world of retail

170823_Amazon_Blog_1100x600

As seen on Inside Retail.

From understanding the new connected customer to facing the fact that Australia has long copied other retailers around the world, here is what businesses need to know in order to navigate the future of retail.

In a recent panel discussion, seasoned industry experts discussed the importance for retailers to become a modern, customer-centric organisation in order to compete with Amazon when the mighty force arrives Down Under.

continue reading

How to Use Data to Unleash your Retail Superpowers

SuperPower

As seen on Inside Retail.

Big Data is yet another trendy term bandied about the tech world, but does it really hold the key to profound retail success?

continue reading

Didn’t we tell you?

Amazon_Web

As seen on Inside Retail.

Only a few weeks ago, our Marketing Manager, Justin Cohen wrote an article published on Inside Retail titled ‘Containing the Amazon Offensive. The piece revealed the true nature of Amazon and outlined the strategy local retailers can use to fortify their businesses against the e-commerce powerhouse.

continue reading

Containing the Amazon Offensive

170509_Amazon Blog_Mobile

As seen on Inside Retail.

“What does not kill me makes me stronger.” – Friedrich Nietzsche, 1888

This quote may be more than 100-years old, but it holds a potent promise for Australian retailers who are prepared to embrace the new economy, take decisive action to defend their turf, and succeed in the ever-shifting commercial landscape.

continue reading

It’s All About Me, Anytime and Anywhere

170512_All about me Blog_Web

As seen on Inside Retail.

Consumer-centricity is quickly becoming the prevailing theme within the retail industry.

In a recent letter to Amazon shareholders, CEO Jeff Bezos mentions the word “customer” 19 times. And, despite posting a net income of US$2.37 billion last year, the letter mentions the word profit a grand total of none.

continue reading