As seen on Inside Retail.
From understanding the new connected customer to facing the fact that Australia has long copied other retailers around the world, here is what businesses need to know in order to navigate the future of retail.
In a recent panel discussion, seasoned industry experts discussed the importance for retailers to become a modern, customer-centric organisation in order to compete with Amazon when the mighty force arrives Down Under.
It appears inevitable that sooner or later the GST rate in Australia will increase, despite the current disjointed and highly politicised tax debate.
When this happens, who will be hit the hardest? Which social-economic group will lose the most when the GST rate gets hiked to 15 per cent?
American writer Max Ehrmann wrote the prose poem Desiderata in 1927 in which he said: “Exercise caution in your business affairs, for the world is full of trickery.” In my experience, you need not look further than the media to see plenty of the trickery Mr Ehrmann refers to.