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Omni-channel
Retail
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Customer
Centricity
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Merchandise
Management
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Retail
Logistics
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Single Source
of Truth
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A Platform
That Works

Single Source of Truth

The Retail Directions Platform eradicates interfaces, sheltering retailers from the common architectural gridlock caused by so-called ‘best of breed’ systems.

Upgrading the system is dramatically easier within such unified setting, because you’re not grappling with a convoluted web of diverse application and database schema versions, operating systems, protocols, and database technology.

It’s simply a superior way of running a retail business in the fast-moving environment of today.

True omni-channel

Uniquely in the marketplace, the Retail Directions Platform enables real-time sharing of all the data needed to deliver the omni-channel environment. Retail Directions delivers a fully integrated retail platform for merchandise management, procurement, supply chain, warehousing, ecommerce, POS, store mobility, customer loyalty and more – all in real-time. Retailers using our platform operate these business areas without interfaces, integration issues, data exchange errors, third parties and delays in data flow, not to mention the army of people required to manage such complexities on a day-to-day basis.

Additionally, real-time processing is achieved without exposing stores to vulnerable data links and remote servers, as the store-level parts of the Platform operate independently on each store register.

Live reporting

Retail Directions Platform comes with a range of inbuilt enquiry and reporting tools, allowing users in the office and on the road to view the latest results. The queries include information about customers, products, pricing, promotions, stock, ordering and gift cards, supported by real-time data flows between the Head Office (RMS), executive sales reporting system, brick and mortar stores (SMS), mobile POS (SMSMx) in the stores and Retail Directions eCommerce.

Loss prevention

We’ve made it much harder for criminals to commit fraud within your retail business. The high level of data detail and purity helps in detecting suspicious transactions and patterns, acting as a deterrent. Relying on information highlighted by Retail Directions’ systems, a number of fraud cases have been detected, recovered, and successfully prosecuted.

Omni-channel Retail Icon Omni-channel Retail Icon
Omni-channel
Retail
Customer Centricity Icon Customer Centricity Icon
Customer
Centricity
Merchandise Management Icon Merchandise Management Icon
Merchandise
Management
Retail Logistics Icon Retail Logistics Icon
Retail
Logistics
Single Source of Truth Icon Single Source of Truth Icon
Single Source
of Truth
A Platform That Works Icon A Platform That Works Icon
A Platform
That Works

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